Smart Independent Living’s (SIL’s) Commitment to Online Security

Registration

In order to use this website, a user must first complete the registration form to contact SIL. During registration a user is required to give certain information (such as name, mailing address and age of client that requires the product or service SIL offers. This information is used to contact you about the products/services on our site in which you have expressed interest.

Your personal information is accessible only by SIL staff designated to process your request for information or designated to process your request to purchase or lease our products and/or services. All SIL staff and contractors with access to personal information are also bound to adhere to this policy as part of their contract with SIL.

Unless you consent, SIL will use your personal information for the purpose for which it was provided. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other SIL products and services. At any time you can add or remove your name from our mailing list by contacting us at 613-523-1717 or 866-743-6455. You can also contact us through this site.

SIL will never sell or rent your personal information.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

We could use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. “Cookies” can enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

SIL could use an outside shipping company to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

We partner with another party to provide specific monitoring services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you have any questions, feel free to contact us by clicking here.